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Insights


HYBRID CLOUD VIDEO STORAGE
March 21, 2024 | Categories: Cloud, Security, Video Surveillance Hybrid Cloud Video Storage Benefits and Limitations of Hybrid Cloud...


HOW TO SET THE GOLD STANDARD FOR A CONTACTLESS GUEST EXPERIENCE
March 7, 2024 | Categories: Industries, Customer Experience The demand for a more hands-free environment has become increasingly...


CONTACT CENTER 101: UNDERSTANDING THE BASICS
January 12, 2024 | Categories: Mitel, Norcom Solutions, Customer Experience, Contact Center The contact center world is filled with...


IS YOUR UNIFIED COMMUNICATIONS VENDOR RELIABLE? LOOK FOR THESE GREEN FLAGS
October 19, 2023 | Categories: Mitel, Norcom Solutions, Unified Communications When people are asked to list the most important qualities...


4 TIPS TO CLOSE THE REMOTE WORK GAP
August 2, 2023 | Categories: Mitel, Remote & Hybrid Working Mind the gap! The career opportunity gap between remote and in-person...


THE TOP 4 REASONS HOTELS SHOULD INVEST IN THE GUEST EXPERIENCE NOW
July 13, 2023 | Categories: Industries, Customer Experience The hospitality industry suffered more than most at the height of the...

HOW TO IMPROVE THE HEALTHCARE PATIENT EXPERIENCE
June 8, 2023 | Categories: Mitel, Customer Experience While a healthcare facilities chief concern is providing quality medical care, a...


HOW TO CLEAN YOUR PHONE
May 5, 2023 | Categories: Mitel, Business Phones, Remove & Hybrid Working The pandemic caused us all to become more aware of cleanliness,...

WHAT TO KNOW ABOUT COMMUNICATIONS SECURITY IN THE AGE OF AI
April 5, 2023 | Categories: Security & Compliance Unified communications enable employees to communicate and collaborate more effectively...


THE TOP 4 REASONS HOTELS SHOULD INVEST IN THE GUEST EXPERIENCE NOW
February 6, 2023 | Categories: Mitel, Hospitality, Industries The hospitality industry suffered more than most at the height of the...


TOP 10 HOSPITALITY TECHNOLOGY TRENDS FOR 2023
January 5, 2023 | by Hal Werner | Categories: Mitel, Hospitality, IoT & M2M, Company News Once long ago, hotels, motels and other...


How Do Hybrid Workplaces Boost Employee Engagement?
July 19, 2022 | Anjan Pathak | Categories: Remote & Hybrid Working The world came to a halt owing to the COVID-19 pandemic. It forced...
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