Insights

HYBRID CLOUD VIDEO STORAGE

March 21, 2024 | Categories: Cloud, Security, Video Surveillance Hybrid Cloud Video Storage Benefits and Limitations of Hybrid Cloud...

HOW TO SET THE GOLD STANDARD FOR A CONTACTLESS GUEST EXPERIENCE

March 7, 2024 | Categories: Industries, Customer Experience The demand for a more hands-free environment has become increasingly...

CONTACT CENTER 101: UNDERSTANDING THE BASICS

January 12, 2024 | Categories: Mitel, Norcom Solutions, Customer Experience, Contact Center The contact center world is filled with...

IS YOUR UNIFIED COMMUNICATIONS VENDOR RELIABLE? LOOK FOR THESE GREEN FLAGS

October 19, 2023 | Categories: Mitel, Norcom Solutions, Unified Communications When people are asked to list the most important qualities...

4 TIPS TO CLOSE THE REMOTE WORK GAP

August 2, 2023 | Categories: Mitel, Remote & Hybrid Working Mind the gap! The career opportunity gap between remote and in-person...

THE TOP 4 REASONS HOTELS SHOULD INVEST IN THE GUEST EXPERIENCE NOW

July 13, 2023 | Categories: Industries, Customer Experience The hospitality industry suffered more than most at the height of the...

HOW TO IMPROVE THE HEALTHCARE PATIENT EXPERIENCE

June 8, 2023 | Categories: Mitel, Customer Experience While a healthcare facilities chief concern is providing quality medical care, a...

HOW TO CLEAN YOUR PHONE

May 5, 2023 | Categories: Mitel, Business Phones, Remove & Hybrid Working The pandemic caused us all to become more aware of cleanliness,...

WHAT TO KNOW ABOUT COMMUNICATIONS SECURITY IN THE AGE OF AI

April 5, 2023 | Categories: Security & Compliance Unified communications enable employees to communicate and collaborate more effectively...

THE TOP 4 REASONS HOTELS SHOULD INVEST IN THE GUEST EXPERIENCE NOW

February 6, 2023 | Categories: Mitel, Hospitality, Industries The hospitality industry suffered more than most at the height of the...

TOP 10 HOSPITALITY TECHNOLOGY TRENDS FOR 2023

January 5, 2023 | by Hal Werner | Categories: Mitel, Hospitality, IoT & M2M, Company News Once long ago, hotels, motels and other...

How Do Hybrid Workplaces Boost Employee Engagement?

July 19, 2022 | Anjan Pathak | Categories: Remote & Hybrid Working The world came to a halt owing to the COVID-19 pandemic. It forced...