Insights

Pushing the Limits — Avigilon’s 7K camera captures North American cities in stunning detail

Since its launch in early 2015, the 7K (30 MP) HD Pro camera has impressed the industry with its high resolution and ability to cover...

San Diego Padres Team Up with Mitel in Their Quest to Win It All

On April 4, 2016, MLB baseball opening day, Mitel announced that the San Diego Padres selected Mitel to power their communications. After...

Free Webinar: How mobility is changing the workplace

It's no secret that mobile technology has revolutionized the way consumers conduct their lives. Mobile technology has become ubiquitous,...

A Young Professional’s Insight That Will Make You Reconsider BYOD

Keeping up with rapidly changing technology poses a problem for many businesses. Constantly changing outdated phone systems, considering...

Four (Not So) Obvious Ways BYOD Can Help Team Collaboration

The BYOD (bring your own device) discussion is still as relevant today as it was when the conversation started years ago, raising...

The Top Advantages and Disadvantages of Cloud Hosted PBX Systems

In businesses and organizations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. In a...

5 Benefits of SIP-DECT in Hospitality

Last week, we took a look at practical applications of DECT technology in the fast-paced and highly mobile healthcare industry. Today,...

Voice Over Wi-Fi vs DECT: What You Need to Know

If you’re searching for a way to add mobility to your workplace communications, you’ve likely explored the option of leveraging your...

Cloud Contact Center Security

Introduction Customers communicate with organizations in a variety of forms—from phone conversations to email, web chat and social media....

The Low Cost of Standing Out from the Crowd with Customer Service

I have spent countless hours in meeting rooms surrounded by brilliant people who are all trying to identify ways to stand out from the...