Cloud Contact Center Security
Introduction Customers communicate with organizations in a variety of forms—from phone conversations to email, web chat and social media....
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Insights
What Does Unified Communications Mean to Me? (Personal Definitions)
Ask around and you’ll probably find that there are more definitions for unified communications than there are unified communications...
Integrating Wireless Locks with Access Control
A recent ASIS survey indicates that 57 percent of U.S. businesses will increase their access control spending through 2016. IHS, a...
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